REFUND AND CANCELLATION POLICY 

1. WINNINGS TO ATTEND OFFSHORE LIVE AND ONLINE TOURNAMENTS

You may win a ticket to participate in offshore live and online tournaments organized by offshore entities. You shall be bound by the terms and conditions of participation of such offshore entities, as applicable. The winnings will not be received in your User Account. You are solely liable to discharge your tax obligations in relation to the winnings, if any.

2. AFFILIATES

"Affiliate" shall mean an entity, which is registered with MOIZAC PRIVATE LIMITED as an affiliate (after following due process), which will place stakes for the Principal User on the Platform. The Affiliate shall hold "Affiliate Account" with MOIZAC PRIVATE LIMITED. 

"Affiliate Users" shall mean users who signs up on the Platform after following due process and opts to be linked to the account of the Affiliate and place stakes through the Affiliate. You cannot be a User and Affiliate User at the same time on the Platform. When you sign up as a User, your Affiliate User account shall automatically cease to operate. 

Affiliate User shall not hold any funds in its User Account and all winnings will be held in the Affiliate Account. MOIZAC PRIVATE LIMITED holds no responsibility towards Affiliate User for paying the winnings.

All terms and conditions applicable to a User/you, under this Agreement shall mutatis mutandis shall apply to the Affiliate and Affiliate User, with variations as stated in this Clause.

3、refunds

Once the amount has been credited to your wallet, we do not offer refunds. If the amount is not credited for whatever reason, please contact us and we will check internally and resolve the case. In case we haven’t received the money, then request you to kindly reach out to your bank for refunding the amount.

4、Pricing

In case of an event, registration is totally FREE. After registration completing, you will receive welcome game ¬chips to play cash games. Also you could play practice games, and it is free.

In order to participate in cash games, you are required enough game chips and to maintain a positive cash balance in your account. You can pay India Rupee(₹) in the app throughBank card

UPI
Wallet
Other ways
to obtain chips. On recharging the account, you are offered game chips equivalent to the amount that you recharges with.

If through Credit Cards or Debit Cards
If your card is new or recently reissued, make sure it has been activated.
Double check the card type, the account number and expiration date.
Remove dashes or spaces from the account number.
If everything seems to be correct, maybe an OTP will be received to verify your order. Your credit card company may need to speak with you before they authorize your purchase.

If through UPI or Wallet
Double check the account ID and balance.

Our chips are equivalent to rupees and can be cashed one-for-one. You can recharge Rupees at one time to exchange chips. For different requests, we provide purchases as the follow sheet.
Purchases Price
10 chips ₹10.00
100 chips ₹100.00
250 chips ₹250.00
500 chips ₹500.00
1000 chips ₹1000.00
2500 chips ₹2500.00
5000 chips ₹5000.00